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  • Kiran M

We have purchase department (managers) to follow-up. Why do we need Prybox?

Updated: Dec 3, 2020


Two primary reasons:


1. Prybox will automate and send smart follow-ups for each and every order, from order issuance till delivery of goods. For humans to do this manually is time consuming and tedious.


  • Automated follow-ups: Prybox (system) sends follow-ups programmatically at specific date/time without fail. If we program it to send 10 SMS, twice a day at 10AM and 5PM for the next 5 days, it will do so as designed.


  • Smart follow-ups: Prybox is programmed to understand the supplier’s profile, and send reminders in a way to dramatically increase the probability of responding.


Example:

  • If supplier A is known to respond between 6PM – 7PM, Prybox will send reminders at that time.

  • If supplier B prefers to receive an email reminder, followed by an SMS after 1 hour, for him/her to respond, Prybox does the job.

  • In both cases above, Prybox is capable of performing much better than humans and when an organization has 10s or 100s of orders; Prybox can truly add a lot of value.


2. Secondly, outsourcing the follow-ups to Prybox, frees up time for purchase managers to focus on important/value-added tasks for the business. It reduces stress and improves job satisfaction.


When technology is efficient and reduces the load on humans, why not use it?