Frequently Asked Questions (FAQs)

What is prybox?

 

Prybox is a purchase order tracking tool for businesses. Businesses (buyers) can link up their purchase orders (from ERP). Prybox periodically follows-up on orders with suppliers (via SMS & Email) on delivery status.  Delivery status is automatically updated on buyer’s dashboard. In case of any delays, buyers are immediately notified.

This saves time and minimizes the risk of delivery delays for buyers. For suppliers, prybox provides an easy way to update the buyers on order status. This enhances supplier credibility.

Don’t Enterprise Resource Planning tools (aka ERPs) solve this already?

No. We have studied all the popular ERPs, and none of them address this specific pain point, which is automated tracking and follow-up on purchase orders.

Why do organizations need prybox, when they have purchase managers to do follow-ups?

2 reasons

  • This tool saves time, so that purchase managers can focus on more value added tasks.

  • Machines are more effective than humans at mundane repetitive tasks.

 

I already have Quickbooks, Salesforce, Zoho or CRM/Accounting software. I am concerned about installing a yet another software tool. Does prybox work with CRM/Accounting software?

Prybox can integrate seamlessly into ERP/CRM/Accounting software. So, in effect you can access prybox right from your software.

Is prybox going to be better than a person (purchase manager or business owner) following up?

We certainly believe so. Try us for FREE

Is the data submitted to prybox secure?

prybox application and data are hosted with best in class security architecture. We ensure that all sensitive data is sufficiently encrypted.

What are some tips to get suppliers to deliver on-time?

  • After placing an order, ALWAYS get an explicit acknowledgment from your supplier on the date.

  • Periodically, check-in with supplier on the status. This way you can avoid last minute surprises.

  • Measure your suppliers meticulously on their delivery performance. Use their prior track record, to proactively increase/decrease reminder frequency.

Prybox has the above as the foundational blocks in the product. Try it for FREE